Serving the Yacolt Community Since 2009
5

Excellent service, as always. Can’t recommend these folks enough!

Thank you for taking the time to share your positive experience! We're delighted to hear that you had excellent service when you brought in your 2014 Subaru Outback 2.5i for a new battery at Impact Automotive. It's great to know that you're satisfied with the replacement, and we hope the 5-year warranty provides you with peace of mind. We truly appreciate your recommendation and look forward to serving you again in the future. If you ever need further assistance or have any questions, feel free to reach out. Safe travels!

- Impact Automotive
5

Staff is great,makes you feel welcome and addresses concerns with vehicles. Really like the visual inspection they provide with pictures. Knowledgeable and timely. Need a dependable place close by. Sends out reminders by text. Updates if necesary. Should do very well in Yacolt. Thank you.

Thank you for taking the time to share your positive experience with Impact Automotive! We're thrilled to hear that you had a great experience with the maintenance of your 2008 Dodge Ram 2500. It's wonderful to know that our staff made you feel welcome and effectively addressed your concerns. We're glad you appreciate the visual inspection with pictures, and we take pride in being knowledgeable and timely. We understand the importance of having a dependable place nearby, and we're honored to be that choice for you. The reminders and updates are part of our commitment to excellent customer service. Your kind words and support mean a lot to us. If you ever need further assistance or have questions, don't hesitate to reach out. We look forward to serving you again.

- Impact Automotive
5

Brad and Melissa bring a whole new dimension to auto service and repair in this community. We are very fortunate they chose to plant their business among us.

We sincerely appreciate you taking the time to share your experience with Impact Automotive. It was our pleasure to assist with the maintenance, dead battery, and overall check-up for your 2003 Honda Civic EX. We understand that it must have been challenging for you while dealing with health concerns, and we're glad we could take care of your vehicle during that time. Your kind words about Brad and Melissa mean a lot to us. We strive to bring a new dimension to auto service and repair in the community, and we're grateful for the opportunity to serve you. Thank you for acknowledging our presence in the community, and we feel fortunate to have chosen this as our business location. If you ever need further assistance or have any questions, please don't hesitate to reach out. Wishing you all the best in health and safe travels.

- Impact Automotive
5

Brad and Melissa along with staff at Impact Automotive have always been top notch in how they take care of our cars. Chris and the guys will stop their tasks to check tire pressure, or answer a question I might have about one of our vehicles. The prices at Impact are better than "competitive", and you don't spend all morning sitting in a crowded waiting room. It's a no- brainer in my opinion.

Thank you so much for sharing your positive experience with Impact Automotive! We're thrilled to hear that you had a great visit with your 2010 Toyota Tacoma for the mount and balance of your snow tires. Your kind words about Brad, Melissa, and the entire staff are truly appreciated. We take pride in providing top-notch service and are glad to know that Chris and the team go the extra mile by checking tire pressure and addressing any questions you may have about your vehicles. We're also pleased that you find our prices better than competitive and appreciate the efficient service that doesn't require spending all morning in a crowded waiting room. Your support and recommendation mean a lot to us. If you ever need further assistance or have more questions, don't hesitate to reach out. We look forward to serving you again in the future.

- Impact Automotive
5

After having a frame swap on my truck no one seemed to be able to get all the loose ends tied up , finally I went to impact and they got it all dialed in and it runs right again . highly recommend this shop

Thank you for sharing your experience with us! We're glad we could address the clunking noise in your 2015 Chevrolet Silverado 3500 after the accident. Our team worked on the suspension components and performed maintenance to ensure everything was in order. It's especially rewarding to hear that after a frame swap on your truck, we were able to get all the loose ends tied up, and your truck is running smoothly again. We appreciate your recommendation and are delighted that you had a positive experience with our services. If you ever need further assistance or have any questions in the future, feel free to reach out. Thank you for choosing Impact Automotive!

- Impact Automotive
5

I live outside of La center city limits and this is the only place I take my diesel pickup. They have a system where they message you what they want to do through this simple to use and easy to understand program, and the estimated cost prior to starting work. If something comes up during work they send another, so you always know what is going on. I’ve had nothing but great experiences with Brad and is employees. 10 out of 10 recommend.

We greatly appreciate you taking the time to share your positive experiences with Impact Automotive! We're honored that you choose to drive a little ways to have your 2015 Ford F-350 Super Duty serviced with us. It's fantastic to hear that you appreciate our communication system, providing you with clear and easy-to-understand messages about the proposed work and estimated costs before starting. We understand the importance of keeping you informed, and we're pleased that it has contributed to your positive experiences. Thank you for your kind words about Brad and our team. We're thrilled to have earned your trust and a 10 out of 10 recommendation. If there's anything else we can do for you or if you have more questions in the future, please feel free to reach out. Safe travels, and thank you for choosing Impact Automotive!

- Impact Automotive
5

Thank you Impact Auto for the quick turn around oil change with all the great inspection information. I will definitely come back : )

First and foremost, we want to express our sincere gratitude for your service as a retired military member. Thank you for the sacrifices you've made. We're thrilled to hear that you had a positive experience with Impact Auto during your free Veterans Day oil change for your 2005 Toyota Camry LE. It was our pleasure to provide this service, and we appreciate your kind words about the quick turnaround and the detailed inspection information. We look forward to welcoming you back for any future automotive needs. If there's anything else we can assist you with or if you have more questions down the road, please don't hesitate to reach out. Safe travels, and thank you for choosing Impact Auto!

- Impact Automotive
5

Very nice people very good work

Thank you for sharing your experience with us! We're glad we could assist with your 2013 Ram 1500 and address the issue with the stuck driver's side window by replacing the window regulator. We appreciate your kind words about our team being very nice, and we're pleased to hear that you found the work to be very good. If you ever have more automotive needs or questions in the future, feel free to reach out. We're here to help. Safe travels, and thank you for choosing us!

- Impact Automotive
5

Fantastic customer service. Great communication. No surprises.

Thank you so much for your wonderful feedback regarding your recent visit to Impact Automotive with your Subaru Outback. We truly appreciate your kind words and are delighted to hear about your positive experience. Providing fantastic customer service and clear communication is always our priority, and we're thrilled that we were able to meet your expectations in these areas. We understand the importance of keeping our customers informed throughout the repair process, and we're glad that our efforts resulted in no surprises for you. Your satisfaction is our greatest reward, and we're grateful for the opportunity to serve you. Should you ever need assistance with your vehicle in the future, please don't hesitate to reach out. We're here to help!

- Impact Automotive
5

Another great visit to Impact Auto, Finishing up the front brakes.

We are truly grateful for your ongoing dedication to our Veterans and the impactful work you do for them every day. Thank you for your unwavering support and care. We're delighted to hear that you had another great visit to Impact Auto, and we appreciate the opportunity to provide you with a Free Veterans Day Oil Change for your 2020 Ford F-150 Platinum. It's our pleasure to assist with finishing up the front brakes as well. If there's anything else we can do for you or if you have more automotive needs in the future, please don't hesitate to reach out. Safe travels, and thank you for choosing Impact Auto!

- Impact Automotive
Impact Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Impact Automotive (360) 686-8677 if you have any issues in accessing any area of our website.