Serving the Yacolt Community Since 2009
5

Always get professional service team keeps you updated throughout the process.

Hi Jeff, Thank you for your kind words! We're grateful for your continued support and appreciate your service. It’s great to hear that you find our team professional and that we keep you updated throughout the process. We look forward to serving you again!

- Impact Automotive
5

Always great service! We have our entire fleet serviced here and have for years, wouldn't go anywhere else!

Hi Adam, Thank you so much for your kind words! We're thrilled to hear that you've trusted us with your entire fleet for years. Your loyalty means the world to us, and we’re committed to providing you with the best service possible. We look forward to continuing to serve you!

- Impact Automotive
5

I had a good friend refer me to Impact. This is the second time I have worked with them. They are thorough, willing to work with my budget, and very good communicators. They just simply do a very good job. Oh, thanks for the Valentine cookie! I'll definetly see you for phase two of my vehicle work. Loris

Loris, you're officially our favorite Valentine! πŸ₯° Thank you for the glowing review! We're so thrilled you had another fantastic experience with the Impact Automotive dream team! We love nothing more than helping our amazing customers keep their vehicles in tip-top shape (and spreading a little cookie love along the way! πŸͺ). We can't wait to see you back for phase two of your vehicle work – we'll have the red carpet (and maybe some more cookies!) ready for you! πŸ˜‰ Thanks again for the love, Loris! You rock! πŸ’– #ImpactAutomotiveLove #HappyCustomer #CookiePower #LorisFanClub

- Impact Automotive
5

Fair good shop good people recommend

Ken, thanks for the awesome review! We appreciate the shout-out and the recommendation! Glad to hear you think we're a "fair good" shop with "good people" – we'll take that as a resounding win! We'll keep striving to be even better than "fair good" for you and all our amazing customers! Thanks again, Ken! #ImpactAutomotiveApproved #GoodPeopleGoodTimes #ShortAndSweetReviews

- Impact Automotive
5

Dear Bill, we love reading positive reviews like yours! It's great to know that you had a wonderful experience with us. We truly appreciate your feedback and look forward to serving you again soon!

- Impact Automotive
5

5

Brad and Malissa, along with their team, don't just provide a great Automotive service, but, Brad and Chris were very informitive in helping me out to purchase a (new to me) vehical, and sharing in our joy of our final perchase. From a womans perspective, thay have provided an invaluable service, by giving of their knoweldge, and of their time. Not one of their team members has ever made me feel rushed with my questions, or made me feel like my questions were dumb! Not even when I like to act as if I'm so knoweldgeable about vehicles.. Lol. Everyone as been very frendly, and helpful every time I have had any interaction with any IMPACT AUTOMOTIVE team member. They have repaired my vehicals with a great attitude, and ALWAYS text me images, and even include videos at times, with every estamate, for my aprovel. BEFORE any repaires are taken care of. They have NEVER tried to up charge with anything I have not signed off on. They let me know of repaires that are needed, and if they can wait a bit, or if they should be addressed for our safety. Thank you team IMPACT AUTOMOTIVE for keeping us running, and safe!

Wow, Brad, Malissa, and the whole Impact Automotive team are absolutely beaming after reading your review! Thank you SO much for the incredible feedback and for highlighting the amazing experience you've had with us. We're thrilled to hear that Chris and Brad's expertise helped you find the perfect vehicle – congratulations on the new wheels! πŸŽ‰ And yes, empowering our customers with knowledge is what we're all about! No question is ever "dumb" – we're here to help you navigate the car world with confidence. Your kind words about our friendly team, transparent communication (love the shout-out to the videos!), and commitment to safety truly mean the world. Thank you for trusting Impact Automotive to keep you rolling safely! We appreciate your support!

- Impact Automotive
5

Chris and Brad are great, super knowledgeable no up sale, easy no pressure repairs! Reliable and honest work! First time in a long time I left a shop feeling completely comfortable with the work that was done!

Thank you for your fantastic review, Kyle! We're thrilled to hear that you had such a positive experience with Chris and Brad. Providing reliable and honest service is our top priority, so we're glad we could make you 100% comfortable. We look forward to serving you again in the future!

- Impact Automotive
5

Brad and Chris said Impact are so knowledgeable and accommodating. They don't try to upsell you and will have me do just the things that I need to do and the things that I don't we can wait on until those are requirement. How special to find an honest mechanic.

Thanks for the fantastic rating, Liz! Our team at Impact is dedicated to providing top-notch service without the upsells. We believe in taking care of what's necessary and prioritizing your needs. It's great to hear that our approach left a positive impression. Looking forward to being here for you whenever you need us!

- Impact Automotive
5

Awesome

Thank you, Russell, for the awesome review! We are delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we look forward to serving you again soon!

- Impact Automotive
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