Serving the Yacolt Community Since 2009
5

Awesome friendly environment! Everyone is great and easy to work with! Always straight with you about your vehicle and do amazing work. They give back to the community and I recommend them to everyone!!

Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience at Impact Automotive. Creating an awesome and friendly environment for our customers is a top priority, and we're delighted that you found everyone great and easy to work with. Transparency about your vehicle and delivering amazing work are key aspects of our service, and we're grateful for your recommendation. Giving back to the community is important to us, and we appreciate your support. If you ever need automotive assistance in the future, we'll be here for you. Safe travels, and thanks again!

- Impact Automotive
5

We got our car back working great. It was defrosters not working due to actuators. Impact Auto did it for the original estimate by getting around an obstacle that cut the cost allowing us to replace all 5 actuators still keeping the overall cost at the original estimate. That was a good move because trust is important and we trust these guys. Very professional.

Thank you for sharing your positive experience with Impact Automotive! We're delighted to hear that your 2007 Lincoln Town Car Signature Limited is now working great. Solving the defroster issue with the actuators and managing to keep the cost within the original estimate is something we strive for, and we're glad we could find a solution that worked for you. Maintaining trust is crucial to us, and we appreciate your confidence in our team. Your kind words about our professionalism mean a lot. If you ever have more automotive needs or questions, feel free to reach out. We look forward to serving you again in the future.

- Impact Automotive
5

Great service and they don't up charge and try to sell you thing you don't need. Honest people!!!

Hello Liz, Thank you so much for taking the time to share your feedback! We're thrilled to hear that you had a positive experience with our service for your 1999 Chevrolet C1500 Suburban. At Impact Automotive, honesty and transparency are values we hold dearly, and we're glad you felt that we don't upcharge or push unnecessary services. Your trust is important to us, and we appreciate your kind words about our team being honest people. If you ever have more automotive needs or questions, don't hesitate to reach out. We're here for you!

- Impact Automotive
5

Excellent service, as always. Can’t recommend these folks enough!

Thank you for taking the time to share your positive experience! We're delighted to hear that you had excellent service when you brought in your 2014 Subaru Outback 2.5i for a new battery at Impact Automotive. It's great to know that you're satisfied with the replacement, and we hope the 5-year warranty provides you with peace of mind. We truly appreciate your recommendation and look forward to serving you again in the future. If you ever need further assistance or have any questions, feel free to reach out. Safe travels!

- Impact Automotive
5

Staff is great,makes you feel welcome and addresses concerns with vehicles. Really like the visual inspection they provide with pictures. Knowledgeable and timely. Need a dependable place close by. Sends out reminders by text. Updates if necesary. Should do very well in Yacolt. Thank you.

Thank you for taking the time to share your positive experience with Impact Automotive! We're thrilled to hear that you had a great experience with the maintenance of your 2008 Dodge Ram 2500. It's wonderful to know that our staff made you feel welcome and effectively addressed your concerns. We're glad you appreciate the visual inspection with pictures, and we take pride in being knowledgeable and timely. We understand the importance of having a dependable place nearby, and we're honored to be that choice for you. The reminders and updates are part of our commitment to excellent customer service. Your kind words and support mean a lot to us. If you ever need further assistance or have questions, don't hesitate to reach out. We look forward to serving you again.

- Impact Automotive
5

Brad and Melissa bring a whole new dimension to auto service and repair in this community. We are very fortunate they chose to plant their business among us.

We sincerely appreciate you taking the time to share your experience with Impact Automotive. It was our pleasure to assist with the maintenance, dead battery, and overall check-up for your 2003 Honda Civic EX. We understand that it must have been challenging for you while dealing with health concerns, and we're glad we could take care of your vehicle during that time. Your kind words about Brad and Melissa mean a lot to us. We strive to bring a new dimension to auto service and repair in the community, and we're grateful for the opportunity to serve you. Thank you for acknowledging our presence in the community, and we feel fortunate to have chosen this as our business location. If you ever need further assistance or have any questions, please don't hesitate to reach out. Wishing you all the best in health and safe travels.

- Impact Automotive
5

Brad and Melissa along with staff at Impact Automotive have always been top notch in how they take care of our cars. Chris and the guys will stop their tasks to check tire pressure, or answer a question I might have about one of our vehicles. The prices at Impact are better than "competitive", and you don't spend all morning sitting in a crowded waiting room. It's a no- brainer in my opinion.

Thank you so much for sharing your positive experience with Impact Automotive! We're thrilled to hear that you had a great visit with your 2010 Toyota Tacoma for the mount and balance of your snow tires. Your kind words about Brad, Melissa, and the entire staff are truly appreciated. We take pride in providing top-notch service and are glad to know that Chris and the team go the extra mile by checking tire pressure and addressing any questions you may have about your vehicles. We're also pleased that you find our prices better than competitive and appreciate the efficient service that doesn't require spending all morning in a crowded waiting room. Your support and recommendation mean a lot to us. If you ever need further assistance or have more questions, don't hesitate to reach out. We look forward to serving you again in the future.

- Impact Automotive
5

After having a frame swap on my truck no one seemed to be able to get all the loose ends tied up , finally I went to impact and they got it all dialed in and it runs right again . highly recommend this shop

Thank you for sharing your experience with us! We're glad we could address the clunking noise in your 2015 Chevrolet Silverado 3500 after the accident. Our team worked on the suspension components and performed maintenance to ensure everything was in order. It's especially rewarding to hear that after a frame swap on your truck, we were able to get all the loose ends tied up, and your truck is running smoothly again. We appreciate your recommendation and are delighted that you had a positive experience with our services. If you ever need further assistance or have any questions in the future, feel free to reach out. Thank you for choosing Impact Automotive!

- Impact Automotive
5

I live outside of La center city limits and this is the only place I take my diesel pickup. They have a system where they message you what they want to do through this simple to use and easy to understand program, and the estimated cost prior to starting work. If something comes up during work they send another, so you always know what is going on. I’ve had nothing but great experiences with Brad and is employees. 10 out of 10 recommend.

We greatly appreciate you taking the time to share your positive experiences with Impact Automotive! We're honored that you choose to drive a little ways to have your 2015 Ford F-350 Super Duty serviced with us. It's fantastic to hear that you appreciate our communication system, providing you with clear and easy-to-understand messages about the proposed work and estimated costs before starting. We understand the importance of keeping you informed, and we're pleased that it has contributed to your positive experiences. Thank you for your kind words about Brad and our team. We're thrilled to have earned your trust and a 10 out of 10 recommendation. If there's anything else we can do for you or if you have more questions in the future, please feel free to reach out. Safe travels, and thank you for choosing Impact Automotive!

- Impact Automotive
5

Thank you Impact Auto for the quick turn around oil change with all the great inspection information. I will definitely come back : )

First and foremost, we want to express our sincere gratitude for your service as a retired military member. Thank you for the sacrifices you've made. We're thrilled to hear that you had a positive experience with Impact Auto during your free Veterans Day oil change for your 2005 Toyota Camry LE. It was our pleasure to provide this service, and we appreciate your kind words about the quick turnaround and the detailed inspection information. We look forward to welcoming you back for any future automotive needs. If there's anything else we can assist you with or if you have more questions down the road, please don't hesitate to reach out. Safe travels, and thank you for choosing Impact Auto!

- Impact Automotive
Impact Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Impact Automotive (360) 686-8677 if you have any issues in accessing any area of our website.